by Ajay | Feb 27, 2017 | Salesforce
This is the second part of the Salesforce integration series post which covers integration of LiveChat and Help Scout with Salesforce. Integration with LiveChat: LiveChat is an online customer service software with live support, help desk software and web analytics...
by Ajay | Feb 13, 2017 | Salesforce
Recently I did custom Salesforce integration for with Shopify, Bill.Com, LiveChat, Helpscout, etc. The authentication request/response formats are crucial in such integration(s) as they establish the bridge between Salesforce and other platforms. Since I had a chance...
by Ajay | Feb 6, 2017 | Salesforce
Recently I got a requirement where a client wanted feed tracking for every change that users are doing. Salesforce limits Feed Tracking to 20 fields per object. I have used FieldSet and After Update trigger on object (for which we want to do feed tracking) to overcome...